ARIANI, Menik; NAJWA, Lu’luin. Membangun Pelayanan Prima: Meningkatkan Kepuasan Pelanggan dan Citra Perusahaan Daerah Air Minum (PDAM). Jurnal Dedikasi Madani, [S. l.], v. 3, n. 1, p. 52–56, 2024. DOI: 10.33394/jdm.v3i1.12368. Disponível em: https://e-journal3.undikma.ac.id/index.php/jdm/article/view/12368. Acesso em: 15 aug. 2025.