ZULKARNAEN, Muhammad Fauzi; FAHRORROZI, Muh.; ASHARI, Maulana. Sistem Survei Kepuasan Masyarakat pada Pembuatan Kartu Tanda Penduduk. Jurnal Ilmiah IKIP Mataram, [S. l.], v. 9, n. 2, p. 84–92, 2023. Disponível em: https://e-journal3.undikma.ac.id/index.php/jiim/article/view/7059. Acesso em: 14 aug. 2025.