Student’s Perception of Instructor’s Emotional Intelligence and Student Performance during Online Learning at the Public University in Malaysia: An Correlational Study

Authors

  • Wardatul Hayani Wahab Faculty of Education, University Technology MARA, Malaysia, Malaysia
  • Susruhiyatun Hayati Faculty of Education, University Technology MARA, Malaysia, Malaysia
  • Fatin Nor Alidah Abdul Ali Faculty of Education, University Technology MARA, Malaysia, Malaysia
  • Syakinah Azira Saiful Azral Faculty of Education, University Technology MARA, Malaysia, Malaysia

DOI:

https://doi.org/10.33394/jk.v8i2.5172

Keywords:

Student’s Perception, Instructor, Emotional Intelligence, Student Performance, Online Learning.

Abstract

The rates of failure for the online student courses are higher compared to the traditional student courses. In a study of these student failures, emotions of the instructor are among the factors to this failure. This is because the effectiveness of online courses and the improvement of student achievement are closely related to emotions. Therefore, The objective of this quantitative, correlational study was to learn more about the link between student perceptions of instructor emotional intelligence and student performance in an online postsecondary environment. The population was taken from 30 part two full time postgraduate students in the faculty of education in UiTM. Probability sampling was used in this research. All data for this study was obtained online utilizing a closed-ended questionnaire with the Genos Emotional Intelligence Inventory other-report, concise version for instructors and student performance. The researcher applied for the consent letter from the respective faculty. The questionnaires are distributed to the chosen respondent. SPSS was used to analyze the data. Descriptive and Inferential statistics data will be used to analyze the data gained in this research. Next, the hypothesis was used by the researcher to study whether the hypothesis is accepted or rejected. This study found that there was a significant relationship between the student’s perception of the instructor's emotional intelligence and student performance during online learning at the public university in Malaysia.

References

Akbari, R., & Tavassoli, K. (2011). Teacher efficacy, burnout, teaching style, and emotional intelligence: Possible relationships and differences. Iranian Journal of Applied Linguistics, 14(2), 31-61. Retrieved from http://www.sid.ir/EN/VEWSSID/J_pdf/87-620110202.pdf

Allen, I. E., & Seaman, J. (2013). Changing course: Ten years of tracking online education in the United States. Newburyport, MA: Pearson.

Annand, D. (2011). Social presence within the community of inquiry framework. International Review of Research in Open and Distance Learning, 12(5), 40-56. Retrieved from http://www.irrodl.org/index.php/irrodl/article/view/924/1889

Bell, B. S., & Federman, J. E. (2013). E-learning in postsecondary education. The Future of Children, 23, 165-185. Retrieved from http://files.eric.ed.gov/fulltext/EJ1015213.pdf

Brown , J. L .M.(2012). Online learning: A comparison of web-based and land-based courses. Quarterly Review of Distance Education, 13(1), 39-42. Retrieved from http://www.infoagepub.com/quarterly-review-of-distance-education.html

Browning, M. C. (2010). Enhancing online instructional strategies through the utilization of emotional intelligence tools. Proceedings of the ASBBS Annual Conference, 17(1), 400-403. Retrieved from http://asbbs.org/files/2010/ASBBS2010v1/PDF/B/Browning.pdf

Capdeferro, N., & Romero, M. (2012). Are online learners frustrated with collaborative learning experiences? The International Review of Research in Open and Distance Learning, 13(2), 26-44. Retrieved from http://files.eric.ed.gov/fulltext/EJ983271.pdf

Dillman, D. A., Smyth, J. D., and Christian, L. M. (2014). Internet, phone, mail, and mixed-mode surveys: The tailored design method. (4th ed.). Hoboken, NJ: John Wiley and Sons.

Ferrando, M., Prieto, M., Almeida, L., Ferrandiz, C., Bermejo, R., Lopez-Pina, J., Fernandez, M. (2011). Trait emotional intelligence and academic performance: Controlling for the effects of IQ, personality, and self-concept. Journal of Psychoeducational Assessment, 29, 150-159. http://dx.doi.org/10.1- 177/0734282910374707

Gignac, G. E. (2010a). Genos Emotional Intelligence Inventory: Technical manual (2nd Ed.). Sydney, Australia: Genos.

Gorsky, P., & Blau, I. (2009). Online teaching effectiveness: A tale of two instructors. The International Review of Research in Open and Distance Learning, 10(3), 1- 27. Retrieved from http://www.irrodl.org/index.php/irrodl/article/view/712/1270

Hurley, J. & Johnston, J. (2014). Emotional intelligence: Models in educational settings. In J. Hurley, P. Linsley, & R. Zwan, (Eds.), Emotions in educational settings (pp. 12-23). Brisbane, Queensland: Oxford Global Press.

Huh, S., Jin, J. J., Lee, K. J., & Yoo, S. (2010). Differential effects of student characteristics on performance: Online vis-a-vis off-line accounting courses. Academy of Educational Leadership Journal, 14, 81-89. Retrieved from http://aariansyah.files.wordpress.com/2010/12/6.pdf

Kanapathipillai, K., & Narayanan, S. (2021). The relationship between online learning and students performance in the rural areas in Malaysia - the mediating role of parents support. European Journal of Education Studies, 8(11).

Jegathesan, R., Noryati, A., Amar Hisham, J., & Wan Nordiana, W. H. (2018). Learners’ Satisfaction and Academic Performance in Open and Distance Learning (ODL) Universities in Malaysia. Global Business and Management Research: An International Journal, 10(3).

Jennings, P. A., & Greenberg, M. T. (2009). The prosocial classroom: Instructor social and emotional competence in relation to student and classroom outcomes. Review of Educational Research, 79, 491-525. http://dx.doi.org/10.3102/003- 4654308325693

Rocca, K. A. (2010). Student participation in the college classroom: An extended multidisciplinary literature review. Communication Education, 59, 185-213. http://dx.doi.org/10.1080/03634520903505936

Sai, G. T. B., & Lin, A. L. W. (2011). Emotional intelligence of distance learners at the school of distance education, Universiti Sains Malaysia. Malaysian Journal of Distance Education, 13(2), 33-48. Retrieved from http://mjde.usm.my/vol13_2_20-11/mjde13_2_4.pdf

Simonson, M., Schlosser, C., & Orellana, A. (2011). Distance education research: A review of the literature. Journal of Computing in Higher Education, 23, 124-142. http://dx.doi.org/10.1007/s12528-011-9045-8

Tanyel, F., & Griffin J. (2014). A ten-year comparison of outcomes and persistence rates in online versus face-to-face courses. Retrieved from http://www.westga.edu/b-quest/2014/onlinecourses2014.pdf

Vesely, A. K., Saklofske, D. H., & Nordstokke, D. W. (2014). EI training and pre-service teacher wellbeing. Personality and Individual Differences, 65, 81-85. http://dx.doi.org/10.1016/j.paid.20-14.01.052

Wilson, D., & Allen, D. (2011). Success rates of online versus traditional college students. Research in Higher Education Journal, 14, 1-9. Retrieved from http://www.aabri.c-om/manuscripts/11761.pdf

Winters, C. (2011). Emotional intelligence and teaching. Proceedings Mid-West Philosophy of Education Society 2004-2005. Retrieved from http://www.academia.edu/351060/Emo-tional_Intelligence_a-nd_Teaching

Yusof, R., Ishak, N. M., Radzi, A. M., & Pertiwi, E. (2015). Emotional intelligence as predictor of academic achievement among gifted and talented learners in Malaysia. International Journal of Interdisciplinary Social Science Studies, 1(1), 15-23

Downloads

Published

2022-06-04

How to Cite

Wahab, W. H., Hayati, S., Abdul Ali, F. N. A., & Azral, S. A. S. (2022). Student’s Perception of Instructor’s Emotional Intelligence and Student Performance during Online Learning at the Public University in Malaysia: An Correlational Study. Jurnal Kependidikan, 8(2), 277–284. https://doi.org/10.33394/jk.v8i2.5172

Issue

Section

Articles

Citation Check