Surtiningtyas, S.R. and Saputra, S.T. 2023. Employing Fuzzy-weighted SERVQUAL, Refined-KANO, IPA, and QFD to Assess Service Quality in Vocational Higher Education. Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran. 9, 1 (Mar. 2023), 272–286. DOI:https://doi.org/10.33394/jk.v9i1.7139.