Surtiningtyas SR, Saputra ST. Employing Fuzzy-weighted SERVQUAL, Refined-KANO, IPA, and QFD to Assess Service Quality in Vocational Higher Education. j. kependidikan. has. penelit. kaji. kepustakaan. bid. pendidik. pengajaran. n.a. [Internet]. 2023 Mar. 16 [cited 2025 Aug. 16];9(1):272-86. Available from: https://e-journal3.undikma.ac.id/index.php/jurnalkependidikan/article/view/7139